Incident Details
| Title | NBN Internet Fault - NSW |
|---|---|
| Event Window | 19th Feb 2021 09:25 - 19th Feb 2021 10:35 (CST / GMT+10:30) |
| Event Duration | 1 hour 10 mins |
| Incident ID | 256 |
| Services | NBN |
| Locations | NSW |
| Severity | High |
| Type | Unplanned |
| Notes |
19th Feb 2021 09:29 (CST / GMT+10:30)
We have become aware of a service interruption affecting some NSW NBN services. Engineering Teams are investigating. Next update will be posted ASAP. 19th Feb 2021 10:25 (CST / GMT+10:30) Engineers are reporting that many services are now recovering from the outage. If your connection is still offline; please restart your local equipment and retest. 19th Feb 2021 11:40 (CST / GMT+10:30) Full confirmation all customers are back online. Case is marked as resolved. Engineers are still monitoring.
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